Refund Policy

30-Day Money Back Guarantee

At ArtoMine, customer satisfaction is our priority. We stand behind the quality of our digital artwork and want every customer to feel confident when making a purchase.

If you are not completely satisfied with your purchase, you may request a refund within 30 days of the original purchase date.

Eligibility for Refunds

Refund requests may be submitted for any reason within 30 days of purchase, including but not limited to:

  • Product did not meet expectations

  • Accidental purchase

  • Duplicate purchase

  • Technical issues accessing files

  • File compatibility concerns

  • General customer dissatisfaction

To request a refund, please contact our support team at contact@artomine.com and include your order number and the email address used during checkout.

Refund Process

Once a refund request is received, our team will review the request and respond as quickly as possible. Approved refunds will be issued to the original payment method used during purchase.

Depending on your bank or payment provider, refunded funds may take approximately 5–10 business days to appear in your account after processing.

Digital Products

All products sold by ArtoMine are digital downloads delivered electronically. While access to purchased files is generally available immediately after payment, customers remain eligible to request a refund within the 30-day refund period.

Chargebacks and Payment Disputes

Customers are encouraged to contact ArtoMine directly before initiating a chargeback or payment dispute. Our support team is available to resolve concerns quickly and efficiently.

Policy Changes

ArtoMine reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Refund Policy or would like to request a refund, please contact:

ArtoMine
Email: contact@artomine.com